Privacy Policy

At playReels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Account Information

When you create an account through Firebase Authentication, we collect:

• Email address
• Username and display name
• Profile picture (if provided)
• Bio and profile description (optional)

Gameplay and Engagement Data

When you use our service, we automatically collect:

• Game interaction data (views, play time, skips)
• Points earned, daily bonus claims, and reward history
• Ad viewing activity (rewarded video completions)
• Device information (model, operating system version)
• IP address for security and rate limiting purposes
• App usage analytics and session data

Wallet and Payment Information

When you use the rewards and withdrawal features, we collect:

• Points balance and transaction history
• PayPal email address (provided by you for withdrawals)
• Withdrawal request history and status

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Track and award points based on your gameplay and engagement
• Process withdrawal requests via PayPal
• Personalize your game feed and recommendations
• Serve relevant advertisements including rewarded video ads
• Detect and prevent fraud, abuse, and manipulation of the rewards system
• Send local notifications about activity and updates
• Enforce rate limits and prevent abuse (IP-based)
• Analyze usage patterns to improve the platform
• Respond to support requests and feedback
• Comply with legal obligations

3. Third-Party Services

We integrate with the following third-party services that may collect and process your data:

• Firebase (Google): Authentication, Firestore database, Cloud Storage, and Analytics
• Google AdMob: Displaying advertisements and serving rewarded video ads for points earning
• PayPal: Processing reward withdrawal payments
• Cloudflare Workers: API proxy, rate limiting, and security

Each service has its own privacy policy. We encourage you to review Google's Privacy Policy and PayPal's Privacy Policy for detailed information about their data practices.

4. Data Storage and Security

Your data is stored securely using Firebase services with industry-standard encryption. We implement the following security measures:

• Firebase Authentication for secure user identity management
• HTTPS encryption for all data transmission
• Cloudflare protection against DDoS and malicious requests
• IP-based rate limiting to prevent abuse
• Server-side token verification for API requests
• Secure handling of PayPal email addresses for withdrawal processing

5. Data Sharing

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• With service providers necessary to operate our platform (e.g., PayPal for processing withdrawals)
• When required by law or valid legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent for specific purposes

6. Your Rights and Choices

You have the right to:

• Access and view your personal data
• Update or correct your profile information
• Delete your account and associated data
• Opt out of notifications via app settings
• Request a copy of your data

7. Children's Privacy

playReels is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. Parents or guardians who believe we may have collected information from a child should contact us immediately.

8. Data Retention

We retain your personal data for as long as your account remains active. After account deletion:

• Profile data is deleted within 14 days
• Points balance and transaction history are permanently removed
• Pending withdrawal requests will be processed before deletion if applicable
• Anonymized analytics may be retained for platform improvement
• Certain data may be retained as required by law

9. International Users

Our services are hosted on Firebase (Google Cloud) infrastructure. By using playReels, you consent to the transfer of your data to Google's servers, which may be located in various countries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through in-app notifications or email. Your continued use of playReels after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: